shipping icon

delivery icon

pickup icon

The 4-1-1


So you want to place an order? AMAZING! We can't wait to bake for you; but you may have some questions about how we do it. We can help make your experience as seamless as possible, check out some of the most commonly asked questions below. Don't see your answer? No worries! Send us an email directly at info@milkcocookies.com & we will be more than happy to help!

 

Q: HOW DO I PLACE AN ORDER?

That's easy! Click on the 'Menu' tab and select the 'Week Of' to see what delicious flavours we have available for you! (Our menu launches every Saturday at 10am and remains open until Tuesdays at noon - any orders placed after the cut off - Tuesday at noon - will be processed the following week!)

Q: HOW BIG ARE THE COOKIES?

Each cookie is appx. 3.5oz. in weight, sometimes they're a little heavier with toppings (WOOHOO)! 

Q: DO YOU HAVE VEGAN/GLUTEN FREE OPTIONS?

We do our best to accommodate any allergies/dietary restrictions upon request. However, the kitchen is not certified 'allergen free' as we bake with peanuts, soy, gluten, eggs, dairy, tree nuts & fresh fruit products. WE CANNOT GUARANTEE ALLERGEN FREE PRODUCTS.

Send us an email if you have any allergy accomodations/questions at info@milkcocookies.com 

Q: WHEN CAN I PICK UP MY ORDER? 

You can pick up your cookies during shop hours at our new location 3A Wyndham Street North 

Q: DO YOU DELIVER?

Absolutely! We have local (Guelph) deliveries that roll out every Friday morning, we aim to have your order delivered to you by 1pm.

 Q: WHERE DO YOU DELIVER?

We deliver to the following cities: Guelph-Puslinch-Rockwood-Elora/Fergus-Kitchener-Waterloo-Cambridge-Acton-Milton-Georgetown-Mississauga (West of Mississauga Road & North of 403)

**IN THE SUMMER MONTHS WE RECOMMEND LEAVING A COOLER/COOLER BAG ON YOUR PORCH IF YOU WILL NOT BE HOME TO RECEIVE YOUR ORDER UPON ARRIVAL. We are not responsible for weather related damage, hungry squirrels or porch pirates once the cookies have been delivered**

Q: DO YOU SHIP?

Yes! We ship Canada wide!

Q: DO YOU DO CUSTOM ORDERS/BULK ORDERS?

We sure do! Send us an email at info@milkcocookies.com and we will work with you to create the perfect cookie for your special event! (Please allow up to 48 hours)