F.A.Q

HOW OFTEN DOES THE MENU CHANGE?

A new menu is released every Sunday on our website for pre-order for instore & delivery. These flavours are also offered instore for walk-in.

DO YOU DO GIFT CARDS?

YES! Visit us in store for tangible gift cards or conveniently access our digital option in our weekly menu!

CAN I PRE-ORDER? 

Yes! You can conveniently pre-order your cookies for specific dates/times through our online order portal. Should you need to change your date or pick up time, please contact the store directly at 548-855-0023.

*ANY UNCLAIMED ORDERS WILL BE DISPOSED OF AFTER 7 DAYS FROM THE INITIAL PICK UP DATE, IF THE TEAM HAS NOT BEEN NOTIFIED OF CHANGES.

I HAVE AN ALLERGY

All of our cookies contain gluten, dairy, eggs - and some flavours include peanuts & tree nuts. Although we maintain sanitation standards as per Public Health guidelines, cross contamination is always a risk, as the facility is not certified allergen free.  We encourage customers to consume as they see fit for their individual dietary/allergy needs. We offer allergy modifcations for pre order here 

Gluten Friendly option is available in store daily*

CAN I RE-HEAT MY COOKIES?

OF COURSE! We highly recommend it - preheat your oven to 325 & pop the cookies in for 5-7 minutes. OR cookies can be microwaved for 15-30 seconds. Any cookies topped with buttercream are best enjoyed cold or room temp, as heating them will turn the icing to liquid!

HOW DO I STORE MY COOKIES?

We recommend your cookies be kept in the fridge for up to 5 days OR cookies can be placed in an airtight container or freezer bag & kept in the freeze for up to 2 months!

DO YOU DO EVENTS/SPECIAL OCCASION ORDERS?

Yes we do showers, weddings, birthdays & beyond. Please email jenn@milkcocookies.com & please be sure to include the items you are interested in, quantities & date of your event!

*Please allow 1-2 business days to be contacted by our team.